Google is Hiring: Account Strategist, SBS Scaled, Google Customer Solutions (English, Japanese) – Tokyo, Japan

Introduction
Google has opened applications for the position of Account Strategist, SBS Scaled, under its Google Customer Solutions (GCS) team in Tokyo, Japan. This is a strategic early-career opportunity for professionals who are fluent in both English and Japanese and have a strong background in advertising, consultative sales, business development, or online marketing.

If you are passionate about helping small and medium-sized businesses grow and want to build your career at one of the world’s most innovative companies, this role is designed for you. The position is based in Tokyo and requires working directly with local clients in Japan, providing tailored advertising solutions that drive real business results in the era of AI-powered marketing.

About Google Customer Solutions (GCS)
Google Customer Solutions (GCS) is the division that supports small and medium businesses (SMBs), which form the backbone of global economies and local communities. The GCS sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success. They bring the best of Google to SMBs by helping them leverage Google Ads and other products to grow their presence online, acquire customers, and scale their operations.

As a member of the GCS team, you will not just sell products. You will build relationships, understand business challenges, and become a strategic partner to company owners. Together with a collaborative team of sellers, marketers, and product specialists, you will shape the future of advertising and innovation for customers, partners, and sellers, while having fun doing it.

Job Summary
• Employer: Google LLC
• Job Title: Account Strategist, SBS Scaled, Google Customer Solutions
• Location: Tokyo, Japan (On-site / Hybrid as per Google policy)
• Job Type: Full-Time, Early Career
• Languages: English and Japanese Fluency Required
• Function: Sales, Advertising, Account Management, Business Development
• Industry: Technology, Digital Marketing, Online Advertising

Role Overview: What You Will Do
As an Account Strategist, you will be at the forefront of Google’s mission to help businesses grow in today’s dynamic marketing environment. You will bring a passion for sales, knowledge of online media, and a strong commitment to maximizing customer success.

You will act like an owner, move with velocity through change, and find innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You will build trusted relationships, uncover business needs, and translate those needs into powerful solutions that help clients achieve their most ambitious goals.

Key Responsibilities

  1. Manage SMB Portfolio: Manage a portfolio of Small/Medium Businesses by thoroughly understanding their growth drivers, identifying opportunities for growth, managing potential risks, and creating multi-quarter strategic plans for achievement.
  2. Collaborate and Execute: Collaborate within the sales team, aligning workflow among team members to execute on a shared plan and ensure accountability to meet or exceed sales goals while prioritizing and delivering outstanding customer experience.
  3. Improve Customer Relationships: Implement creative ways to improve customer relationships, tailor and share performance-enhancing suggestions, optimize campaigns, and promote other relevant Google products that can add value.
  4. Stakeholder Management: Identify key customer stakeholders, including C-level executives and business owners, to support their business objectives and annual digital marketing plans. Assess and solve customer needs via various consultative techniques.
  5. Business Development: Conduct outbound calls to establish new relationships and work proactively with existing Google Ads customers to generate growth, improve retention, and drive improved customer success.

Minimum Qualifications
To be considered for this position, applicants must meet the following basic requirements:
• Bachelor’s degree or equivalent practical experience in any field.
• Experience in advertising, consultative sales, business development, online media environment, or a marketing role.
• Ability to communicate in English and Japanese fluently to engage with local clients and internal stakeholders in Japan.

Preferred Qualifications
Candidates who stand out typically have:
• Experience working and communicating directly with advertisers, agencies, or clients and influencing C-level stakeholders.
• Proven experience in advertising sales, media account management, and achieving goals to drive client growth and revenue.
• Experience in consulting, entrepreneurship, or digital marketing, with a track record of executing multi-quarter business strategies.
• Solid knowledge of Google Ads and a good understanding of traditional and online marketing strategy and tactics.
• Ability to leverage data and analytics to uncover insights, support business proposals, and analyze campaign impact.
• Ability to strategically assess and solve client needs via business techniques, including effective questioning, objection handling, and engaged selling.

Why Join Google in Tokyo?
Working at Google Tokyo offers a unique blend of global innovation and deep local impact. You will be part of a diverse, inclusive workplace where different perspectives are valued. Google is proud to be an equal opportunity and affirmative action employer. The company is committed to building a workforce that is representative of the users it serves and creating a culture of belonging.

Google provides equal employment opportunity regardless of race, creed, colour, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, and other protected statuses. The company also welcomes people with disabilities and provides accommodations for applicants when needed.

Tokyo is one of Google’s most important hubs in Asia, offering exposure to cutting-edge technology, a dynamic market of SMB clients, and opportunities for career growth within Google’s global sales organization.

Salary and Benefits
While Google does not list salary in this posting, Account Strategist roles at Google Japan are highly competitive and typically include base salary, bonus, and equity (GSU) grants. According to Google’s policy, equity is granted exclusively and discretionarily by Alphabet Inc. and is subject to board approval. Other benefits include health and wellness support, career development programs, and access to Google’s global learning resources.

How to Apply – Step by Step
If you meet the qualifications above, follow these steps to apply:

  1. Prepare an updated CV/Resume in English highlighting your sales and advertising experience.
  2. Click the blue Apply button provided at the footer below and create or log in to your Google Careers profile.
  3. Upload your resume and complete the application form.
  4. Submit and wait for contact from Google’s recruitment team.

Important Notice for Applicants
Information collected and processed as part of your Google Careers profile is subject to Google’s applicant and candidate privacy policy. English proficiency is a requirement for all roles unless stated otherwise. Google does not accept agency CVs. Do not forward CVs to jobs alias or employees.

Final Thoughts
This Google Account Strategist position in Tokyo is a rare opportunity for bilingual professionals (English/Japanese) who want to transition into tech sales and digital advertising at the highest level. It offers direct client engagement, strategic problem-solving, and the chance to make a real impact on thousands of businesses that rely on Google to grow.

If you have the sales mindset, analytical skills, and language ability, do not miss this chance. Apply now before the position closes.

Disclaimer: This job listing is based on information published on Google Careers official website as of May 2026. DestinyLinkMe is an independent opportunity platform and is not affiliated with Google LLC or Alphabet Inc. All trademarks belong to their respective owners. Please verify all application details, deadlines, and requirements on the official careers.google.com portal before applying. Information may change without notice.

Official Application Link:

Related Guides to Help You Apply

explore Our Available Jobs ➡️